Cancellation & Service Policy

You can cancel your booking by giving no less than 72 hours prior notice in writing.

There is a cancellation fee of 75% of the service total for cancelling or rescheduling a cleaning visit with less than 72 hours notice.

Please Note : We do not clean the windows from outside. We do not clean the curtains and blinds. Our cleaners, out of fairness, do reserve the right to change a price depending on the condition and size of your property. This only occurs for homes that require a deep cleaning , in Victorian/Georgian/Tenement style , or have an additional bathroom / toilet / reception room and you did not select this options on the booking form. Changes will be discussed before any work has started