Booking System

Booking Management

Keep every booking under control after the customer submits it. See the job, customer, address, price, payment, staff and notes from one clean booking screen.

Full booking record

Customer details, address, service options, extras, date, time and total stay together.

Team and payments

Assign staff, add notes, charge cards, record deposits and track what is still pending.

B
Booking Details
#TRU-Jun26-0008 · 27 Jun 2026
Active Edit
Customer
Notes
Chloe Evans
20 Gloucester Road, London
Service
Move Out
3 beds
2 baths
3 extras
Summary
Tuesday 30 June 2026
10:00 AM
Total £412
Payment
Method
Card
Status
Pending
Charge Card
Video walkthrough

See how one booking is managed from request to completion

The walkthrough shows how you open a booking, check the customer and job details, assign staff, add notes, manage payments, record expenses and update the booking when something changes.

Check the full job

See customer information, address, selected service, extras, date, time and booking total.

Assign people and notes

Add staff or contractors, set pay, estimate duration and keep internal notes attached to the booking.

Manage money

Track payment status, charge card payments, record deposits and add booking expenses.

Booking details

Open one booking and understand the whole job.

You should not need to search across five screens to know what the customer booked. Cleanwich keeps the important booking information together: customer, address, service, extras, schedule, total and payment status.

1
Customer and address stay visible

Phone, email, service address and map context stay close to the booking details.

2
Service choices are stored with the booking

Rooms, extras, custom fields and selected options are saved so the team knows exactly what was requested.

3
The summary keeps the numbers clear

Date, time, subtotal, VAT, total, payment method and pending amount are easy to check before taking action.

Booking overview
Job, customer and money
Active
Personal Information
Name · Chloe Evans
Email · client6@trustedcleaning.demo
Phone · +447700901206
Service Details
Move Out Cleaning
Bedrooms · 3
Bathrooms · 2
Pets · 1
Summary
Tuesday 30 June 2026
10:00 AM
Total £412
Payment status
Card · Pending
Amount due · £412
Staff and job control
Assign people, duration and internal notes
Staff
Assigned staff
MT
Mia Taylor
Fixed pay · £90.00
GW
Grace Wilson
Fixed pay · £90.00
IB
Isabella Brown
Hourly · £15.00/hr
Job duration
3 hours
30 min
Save

Duration helps calculate finish time and avoid schedule conflicts.

Staff Notes
Access details, parking, keys, pets or special instructions...
Team work

Give your team the right booking information before the job.

Booking management is not only for admin. It also keeps staff and contractors aligned. Assign people, set job duration, add notes and keep the booking record clear before the team arrives.

1
Assign staff or contractors

Add the people who will complete the job and keep their pay attached to the booking.

2
Set expected duration

Duration helps calculate finish time and makes scheduling safer for the next job.

3
Keep internal instructions on the booking

Staff notes stay with the job, so important details are not buried in messages.

What changes

Bookings stop being scattered admin work.

Every booking becomes a working record: job details, customer information, notes, status, payment, staff and changes all stay together.

Less confusion

The booking record shows what happened and what needs doing

You can confirm, cancel, complete, edit, invoice, add expenses and manage payment without losing the original booking context.

Confirm Booking
Edit Booking
Add Expenses
Booking edits

Update details when the customer changes the job

Edit the booking form, adjust services, extras, address, schedule and manual price adjustments while keeping the booking record consistent.

Money control

Payments, deposits and expenses stay attached to the booking

Track what is paid, what is pending, what deposit was recorded and what expenses were added for this job.

Total £412
Status Pending
Booking lifecycle

Move the booking through the job without guessing the status

Active, confirmed, cancelled and completed states keep the booking lifecycle visible for admin and team operations.

Active
Confirmed
Cancelled
Completed

Manage every job from one booking record

Booking Management helps cleaning companies control the full job lifecycle: customer details, service information, staff, notes, payments, deposits, expenses, edits and booking status in one place.

Cleanwich provider

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