Call Back Requests
Let customers ask for a call at a convenient time instead of losing them when they are not ready to book online. Requests are collected in one dashboard, with status tracking and email or SMS notifications.
Popup or inline form
Display the call back form as a popup button or embed it directly into a page.
Track every request
View new requests, mark them as done and keep follow-up work visible.
See how call back requests move from form to dashboard
The walkthrough shows how the request form is configured, how new requests are received, how notifications are sent and how a provider marks each call as handled.
Configure the form
Choose popup or inline style, button colour, available days, working hours and request reasons.
Receive requests
Customers submit name, phone, email, reason, preferred date and preferred time.
Follow up
New requests can be reviewed, marked as done and handled with email or SMS notifications.
Control the form before customers submit anything.
Providers can decide how the call back form appears, which request reasons customers can choose, what days are closed, what times are available and whether new requests create email or SMS alerts.
Use a floating request button or embed the form into a contact page.
Limit requests to working days and valid time windows.
Add options like quote request, general question or cancel appointment.
Callback requests can be handled like scheduled follow-up work.
When a customer chooses a preferred date and time, the request is easy to review from the dashboard. Staff can open the request, see contact details, mark it as done or delete it if it is no longer needed.
Missed calls become structured requests instead of lost leads.
Call Back Requests give providers a simple way to capture customers who prefer speaking before booking.
Customers can ask for help without leaving the website
The form collects the details needed for a proper follow-up: name, phone, email, reason, preferred date and preferred time.
Providers can be alerted by email or SMS
New request notifications help the business respond quickly instead of checking the dashboard manually.
Every request can be marked as handled
New and done statuses make it clear which customers still need a call back.
Capture call requests without losing customers who are not ready to book online
Call Back Requests help cleaning providers collect customer questions, preferred call times and contact details from the website, booking widgets or public profile.
