Booking System

Customer Profiles

Keep every client’s details, booking history, payments and reviews connected. See who they are, what they booked before, what they paid and what feedback they left without searching across separate pages.

Client record

Contact details, service address, booking history and review activity stay attached to the same customer.

Repeat bookings

Create a new booking from the profile and use past work, payments and feedback as context.

C
Olivia White
Customer profile, bookings and payments
Overview Bookings Payments
OW
Olivia White
+447700901204
client@trusted.com
Latest service address
78 Victoria Street, London, SW1E 6QP
Paid
£156
Reviews
1
Customer action

Create a new booking or block the customer when needed.

New booking
Block
June 2026
Booking history
month
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
9am
Deep
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
9am
Move Out
27
28
29
30
1
2
3
4
5
Recent bookings
Services connected to this customer
3 records
Deep Cleaning
12 Jul 2026 · 09:00
Pending
Move Out Cleaning
08 Jun 2026 · 09:00
Paid
Video walkthrough

See how customer history stays connected

The walkthrough shows how a customer profile brings together contact details, service history, payments, reviews and customer actions in one clean record.

Customer details

Contact information, latest address and customer actions are available from the profile.

Booking history

Past and future bookings show service patterns, dates, prices and status.

Reviews and payments

Payment records and customer feedback stay tied to the client profile.

Customer history

See the full relationship with each client.

A customer profile is not just a name and phone number. It shows bookings, payment activity, reviews and the latest service address so your team has context before handling the next job.

1
Open the customer record

View the customer’s contact details, address and total paid for services.

2
Check booking patterns

See upcoming and completed bookings without searching through the main bookings list.

3
Act from the same profile

Create a new booking, review payments or block a customer when you need to protect the business.

Customer profile
Olivia White
+447700901204 client4@trusted.com
Overview Bookings Payments Reviews
Latest address
78 Victoria Street, London, SW1E 6QP
Paid
£156
Reviews
1
Recent customer activity
Bookings, payments and feedback linked to the same client
3 records
Regular Cleaning
Upcoming repeat job
12 Jul 2026
Pending
Active
Move Out Cleaning
Completed service
08 Jun 2026
Paid
Completed
Payment history
TRU-Jun26-0005 £156 Pending
TRU-Jun26-0002 £156 Paid
Latest review
★★★★★
Excellent Move-Out Cleaning Service

Feedback stays linked to the customer and the booking it came from.

New booking from this customer
Block customer if needed
Customer tabs
Bookings, payments and reviews stay organised
Overview
Bookings
Payments
Reviews
Bookings
3 records
Regular Cleaning £156
Move Out Cleaning £156
Payments
Pending
Booking
Amount
Status
TRU-JUN26-0005
£156
Pending
TRU-JUN26-0004
£156
Paid
Reviews
★★★★★

Customer feedback can be reviewed from the same profile and linked back to the completed booking.

Connected records

No more guessing who the customer is.

When the same client books again, you can quickly understand their previous work, payment history and review experience. That helps you serve repeat customers properly and spot issues earlier.

1
Booking history

See completed, upcoming and cancelled bookings linked to the customer.

2
Payment history

View paid and pending booking payments without leaving the client record.

3
Review context

Connect feedback to the actual booking so service quality is easier to understand.

What changes

Every customer becomes easier to manage after the first booking.

Customer Profiles turn booking data into useful context, so your team can handle repeat clients, payment follow-up and customer service with less friction.

Better context

The next booking starts with history, not guesswork

Your team can see previous services, addresses, payments and reviews before handling the customer again.

Previous bookings
Latest address
Review history
Repeat customers

Create new bookings with the customer already known

Instead of starting from zero, the profile gives the provider a clear customer record and past booking context.

Business protection

Block problem customers when needed

If a customer becomes a problem, the profile gives you a clear place to take action and protect future bookings.

Block Customer
Client dashboard

The customer side stays simple

Customers can see their own bookings, open completed jobs and leave reviews, while the provider keeps the full management view.

My Bookings 1
Completed job Review
Customer profile Updated

Keep every customer record organised from the first booking to the next repeat job

Customer Profiles help cleaning providers keep every client’s details, repeat bookings, payment history, reviews and important actions connected in one clear customer record.

Cleanwich provider

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