Email Templates & Notifications
Keep every booking email consistent. Set sender details, enable admin, customer, staff and contractor notifications, connect SMTP for white-label sending from your provider domain, and edit templates with dynamic booking tags.
White-label email
SMTP lets booking emails send from the provider’s own domain.
Editable templates
Preview and edit booking, cancellation, reminder, review and payment emails.
White-label sending from the provider’s own email domain.
See how Cleanwich manages email notifications and templates
The walkthrough shows how you configure sender details, connect SMTP, enable notification groups, preview templates, edit email content and use dynamic booking tags.
Set sender details
Add booking email, support email, sender name and reminder buffer for branded communication.
Edit templates
Preview and edit email content for approvals, cancellations, reminders, reviews and payment alerts.
Use dynamic tags
Insert booking data such as customer name, service, date, time, total and login link.
Send booking emails from your provider brand.
Configure the booking email, support email and sender name customers see. With SMTP, providers can use white-label sending from their own domain instead of relying on a generic platform sender.
Set the email addresses used for booking communication and customer support.
Add host, port, username, password and encryption, then test the connection.
Enable or disable admin, client, staff and contractor email alerts.
{SERVICE_NAME}
Personalise every key booking email.
Templates are separated by audience, so company, customer, staff and contractor messages can be managed independently. Preview emails before sending, edit the content, and insert dynamic tags to pull real booking data into the message.
Manage company, customer, staff and contractor email templates in their own tabs.
Check what the email looks like before changing or enabling the template.
Insert customer, service, date, payment, login and custom field data automatically.
Your booking communication becomes consistent and branded.
Every important booking event can trigger the right message, while SMTP and templates help providers keep communication professional.
Emails can come from the provider’s own domain
SMTP configuration allows booking emails to be sent with the provider’s sender details instead of a generic platform email.
Turn email groups on or off when the workflow changes
Enable or disable admin alerts, customer messages and staff or contractor notifications without editing every template.
Templates can pull real booking details automatically
Tags insert customer names, service details, dates, totals, payment data and login links into the email.
Key events can have their own enabled template
Appointment approved, cancelled, rescheduled, review received, payment declined and reminder messages can each be managed separately.
Keep every booking message branded, consistent and under your control
Email Templates & Notifications help cleaning providers manage sender details, SMTP white-label sending, notification groups, editable templates and dynamic booking tags from one place.
