Sales & Retention

Gift Cards

Sell digital gift cards, issue free cards for rewards or refunds, and let customers redeem their balance through your online booking form. Choose card designs, set a minimum amount and track every issued card in one place.

Upfront revenue

Customers can buy gift cards now and redeem them later for cleaning services.

Balance tracking

See issued cards, remaining balances, status and redemption history.

C
Gift Card Settings
Minimum amount, designs and recipient message
General setup
Minimum amount: £50
Redeem URL: /booking
Use our online booking form to redeem your Gift Card.
Selected designs
HAPPY
BIRTHDAY
BEST
WISHES
NEW
HOME
JUST
FOR YOU
Issue gift card
Paid purchase or free manual card
Active
Gift Card
£200
Happy Birthday
For: Charlotte Evans
From: James Smith
To: Margo Evans
Send Gift Card
Sold cards
£12,840
Free issued
£2,150
Remaining
£9,620
Video walkthrough

See how gift cards are sold, issued and redeemed

The walkthrough shows how providers enable gift cards, choose card designs, issue free cards, track balances and let customers redeem gift card value during booking.

Enable gift cards

Set minimum card value, redeem instructions, support email and available card designs.

Sell or issue manually

Customers can buy cards online, or providers can issue free cards for rewards, refunds and promotions.

Track balances

See card status, remaining balance, recipient details and redemption transactions.

Gift card setup

Configure how gift cards work for your cleaning business.

Set the minimum purchase amount, choose which designs are available, customise recipient instructions and control the support details shown to customers.

1
Set gift card value rules

Choose the minimum amount so every gift card has a useful booking value.

2
Choose available designs

Enable designs for birthdays, new homes, thank-you gifts, anniversaries and other occasions.

3
Control redeem instructions

Add the booking link, support email, support website and terms customers see after purchase.

Settings
Minimum amount and card designs
Enabled
Default rules
Minimum amount: £50
Support: trusted.cleaning@company.demo
Use our online booking form to redeem your Gift Card.
Available designs
18 selected
ANNIVERSARY
NEW BABY
BEST WISHES
BIRTHDAY
THANK YOU
JUST FOR YOU
Customer purchase
Public gift card checkout
Online sale
Amount: £200
Your first name: James
Your email: james@person.mail
Recipient: Charlotte Evans
Happy Birthday! Hope this helps make the new home feel spotless.
Gift Card
New Home
Value: £200
ANN
BEST
BDAY
GIFT
Pay and send gift card
Customer checkout

Customers can buy a digital cleaning gift card online.

Gift card checkout collects the amount, sender details, recipient details, message and selected design. After payment, the recipient can receive the gift card and redeem it through the provider’s booking form.

1
Choose amount and design

Customers choose the gift value and pick a design for the occasion.

2
Send to a recipient

Sender and recipient details keep the gift card personal and deliverable.

3
Redeem during booking

The card balance can be applied when booking a cleaning service online.

Issued cards

Track every gift card, balance and redemption.

Providers can see all issued gift cards, filter by status, update remaining balances, block cards when needed and review transaction history for each card.

1
Monitor issued cards

See total cards, active cards, remaining balance and total sold value.

2
Control card status

Active, used, voided or blocked cards can be managed without losing their history.

3
Review transactions

Track how gift card value is used across bookings and remaining balances.

Gift card list
Balances and card status
183 cards
Active
147
With balance
126
Remaining
£9,620
GFT-8K29-LP4Q
Recipient: Sophia Turner · sophia@home.mail
Active £120 left
GFT-3Q77-WN9A
Recipient: Amelia Brooks · amelia@family.mail
Active £75 left
GFT-6H15-TR8C
Recipient: Chloe Morgan · chloe@person.mail
Voided £0 left
Latest transaction
Hannah Green used £45 on Regular Cleaning Remaining £155
What changes

Gift cards become a real sales and retention channel.

Providers can generate upfront revenue, reward loyal customers and turn refunds into future booking credit instead of one-off manual work.

Upfront revenue

Customers can pay now and book cleaning later

Gift cards help turn recommendations, birthdays, moving-home gifts and seasonal campaigns into prepaid cleaning value.

£50 minimum
Digital delivery
Redeem online
Manual issue

Issue free cards for refunds, rewards or promotions

Providers can create a free gift card manually and send it to a customer when they want to offer credit instead of a cash refund.

Balance control

Every card keeps its own value and status

Track whether a card is active, used, voided or still holding balance before the next booking.

Sold
Balance
Redeem
Customer experience

Gift cards feel like a polished part of the booking flow

Customers can choose a design, write a message, send the gift card and later redeem it directly through online booking.

Birthday card £200
Recipient email Sent
Booking redemption Available

Sell cleaning gift cards and keep every balance under control

Gift Cards help providers sell prepaid cleaning value, issue free customer rewards, manage recipient delivery, track remaining balances and let customers redeem card value through the online booking form.

Cleanwich provider

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