Service Coverage
Stop customers booking from places you do not serve. Define your covered cities, districts and postcode sectors, then let Cleanwich accept only the addresses your business can actually reach.
Bookable areas only
Accept bookings only from postcodes and districts you explicitly cover.
Clear customer message
Show a friendly message when the postcode is outside your service area.
See how coverage rules protect your booking form
The walkthrough shows how you enable coverage, add service areas, define postcode sectors and show customers a clear message when their address is outside your coverage.
Add covered areas
Build coverage from city and district level down to postcode sectors.
Accept valid postcodes
Customers can continue booking when their address matches your rules.
Block unsupported addresses
Show a clear message instead of accepting jobs from locations you do not serve.
Define exactly where your cleaning company accepts bookings.
Coverage can be managed by city, district and postcode sector. That means you can cover Central London, add Camden separately, or narrow the rule to specific sectors when your service area needs more precision.
Turn coverage on so bookings are accepted only from areas you define.
Add a city first, then refine it with areas, districts and sectors.
Pause coverage for a location when your team cannot take work there temporarily.
Provide the full address for the service visit
Sorry, we don’t currently serve your area. Please try a different postcode or contact us for more information.
Customers know immediately when their address cannot be served.
The booking form can check the customer’s postcode before the booking is completed. If the address is outside your service area, the customer sees your custom message instead of submitting an unwanted job request.
Cleanwich compares the customer address with your enabled coverage areas.
Jobs outside your service area are blocked before they enter your booking list.
The message is editable, so customers understand what happened and what to do next.
Your booking form accepts work only from areas you actually cover.
Service Coverage keeps your booking flow aligned with your real operating area, so customers do not book jobs your team cannot reach.
Prevent service requests from unsupported locations
Coverage rules reduce wasted admin time because bookings outside your real working area are stopped before confirmation.
Add new areas as your cleaning team grows
Start with the locations you already cover, then add new districts or postcode sectors when your business expands.
Customers are not left guessing why booking is blocked
Your custom message explains that the postcode is outside your coverage and tells the customer what to do next.
Your team spends less time rejecting unsuitable jobs
When coverage rules are active, unsupported locations are filtered at the booking stage instead of becoming manual admin work later.
Keep bookings inside the areas your cleaning business actually serves
Service Coverage helps cleaning providers define covered postcodes, block unsupported addresses, reduce unwanted requests and keep the booking form aligned with real operating areas.
